Privacy Policy

At Firebug, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

  • Usage Data: Information about how you use our website, including your IP address, browser type, device information, and pages visited.

  • Cookies: Small data files stored on your device to enhance user experience, track preferences, and analyze site usage.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including payment and delivery.

  • To communicate with you about your orders, promotions, or updates.

  • To improve our website and personalize your shopping experience.

  • For internal analytics to understand customer behavior and improve our products and services.

  • To comply with legal obligations or protect against fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted third-party service providers who assist in processing payments, shipping, or marketing, under strict confidentiality agreements.

  • Legal authorities if required by law or to protect our rights, property, or safety.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, subject to legal or operational requirements.

  • Opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to ensure complete security, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings, but some features of our website may not function properly if cookies are disabled.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: jlcaldwell02@gmail.com
Phone: 027 901 9871

Your trust is important to us, and we are committed to safeguarding your personal information. Thank you for choosing Firebug!