Terms of Service

Welcome to Firebug! By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

  • These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have the consent of a legal guardian.

2. Products and Usage

  • Firebug ceramic firestarters are intended for responsible use as described in the product guidelines. Misuse or failure to follow instructions may result in damage or injury, for which Firebug assumes no liability.

  • Our products are eco-friendly and designed for long-term use. However, due to their nature, once used, they cannot be returned.

3. Returns and Refunds

  • Returns are accepted within 30 days for unopened, unused products in their original packaging. Please refer to our Return Policy for more details.

  • Used products are non-returnable and non-refundable.

4. Privacy

  • By using this website, you agree to the collection, use, and storage of your personal information as outlined in our Privacy Policy.

5. Shipping and Delivery

  • We aim to process and ship orders promptly. However, delays may occur due to unforeseen circumstances. Firebug is not responsible for shipping delays beyond our control.

6. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Firebug and may not be used without explicit written permission.

7. Limitation of Liability

  • Firebug is not responsible for any damage, loss, or injury resulting from improper use of our products.

  • Our maximum liability is limited to the purchase price of the product.

8. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

For questions or concerns about these Terms of Service, please contact us at jlcaldwell02@gmail.com

By using Firebug products and services, you agree to these Terms of Service. Thank you for supporting sustainability and innovation with Firebug!