Return Policy

At Firebug, we strive to ensure our customers are satisfied with their purchase. Due to the nature of our products, please note the following return policy:

1. Unopened and Unused Items Only: Returns are accepted within 30 days of purchase for items that are unopened, unused, and in their original packaging.

2. Non-Returnable Items: Unfortunately, we cannot accept returns for products that have been used, as they cannot be resold for safety and quality reasons.

3. Proof of Purchase: A valid receipt or order confirmation is required to process a return.

4. Return Process: To initiate a return, please contact us at [email/contact details].

We are committed to addressing any concerns and ensuring your experience with Firebug is a positive one. If you encounter any issues with your order, please reach out, and we’ll do our best to assist!